dlgdesigns.io

Improving the Learner Experience:
​The DLG Quality Review

"As a client of Deana's consulting services, I can't speak highly enough of her professionalism and the quality and detail of her work. She provided a thorough examination of our curriculum and produced a detailed report that outlined specific recommendations for improving our learning experience. Her work exceeded all of our expectations, and we are in the process of adopting many of her proposals. 

Beyond her insights, Deana is the consummate professional. She was responsive to all of our questions and gave us a clear evaluation of where our strengths and weaknesses were."
                                         
​Won J. You - Partner & Curriculum Director, DESIGNATION Labs

Online learning, the scapegoat of teaching delivery methods.

Students love online courses for the convenience yet the entire format of delivery is often called into question when students don’t achieve desired goals. 

Have you heard these comments from your online students?

“I didn’t understand because…”
-    “Online classes are boring”
-    “Instructions in online classes are confusing”
-    “Certain concepts just cannot be taught online”
-    “You provided content on one thing but tested me on another”
-    “I couldn't find the resources/content/quiz/assignment”

​As an instructor you may wonder if your students are being meaningfully challenged by the concepts of the discipline or if they are simply frustrated with the organization and delivery of materials, and subsequent time management problems. 

​​A DLG quality assurance review provides an objective and comprehensive consideration of your online learning materials and delivery strategy. ​

The benefits of a comprehensive course review.

​The DLG review process combines best practices from instructional design system strategy and user experience design for learning. A DLG quality assurance review will help you to determine potential structural stumbling blocks against student success.
​
With detailed feedback on the objectives, structure, content, assessments, and technology/design of your courses, a quality review provides you with a stronger foundation to build the next iteration of your course.

What we provide.

Pre-Review Consultation

​Pre-review individual consultation to determine your main concerns and questions regarding student performance and experience

Detailed Report of Findings

Detailed report of findings according to a custom rubric derived from leading providers of eLearning quality standards and certifications. 
​
Selected Resources

• Blackboard Exemplary Course Program Rubric: http://bit.ly/1cqkPbq
• Chico State Rubric for Online Instruction: http://www.csuchico.edu/roi/the_rubric.shtml
• MOOC Quality Project: http://mooc.efquel.org/
• OpenupEd Quality Framework: http://openuped.eu/mooc-features/our-framework
• Quality Matters: https://www.qualitymatters.org/
• Sloan-C Quality Scorecard:  http://sloanconsortium.org/quality_scoreboard_online_program
• UK Quality Code for Higher Education: A Brief Guide:http://www.qaa.ac.uk/Publications/InformationAndGuidance/Documents/quality-code-brief-guide.pdf
• University Professional and Continuing Education Association (UPCEA) University Professional and Continuing Education Association 

Recommendations for Improvement

Recommendations for improvement of assessments and organization of instructional materials

Proofreading and Basic Editing

Proofreading and basic editing of materials for flow and clarity

Post-Review Consultation

Individual post-review consultation to discuss your report and sketch a roadmap for your next steps

Customized options for specific needs:
-  Content development and curation of open educational resources suitable for your objectives
-  Extended learner experience research including student interviews, A/B testing, and competitive market research
-  Evaluation of in-person instruction sessions

​You are the expert in your field, we are experts on learning strategy. 
Let’s work together towards an improved learner (and instructor) experience. 

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